Where does Capriottis Sandwich Shop provide the training program?
Capriottis_Sandwich_Shop Franchise · 2025 FDDAnswer from 2025 FDD Document
8.20 If the Franchised Restaurant has not previously opened for business, to attend the training program that Franchisor will provide to Franchisee before such opening. At least two people must complete the full Capriotti's training program (including Franchisee's Managing Owner) without charge. If Franchisee would like additional employees to attend the training program at the same time as Franchisee's Managing Owner, Franchisor may agree to provide this additional training at the fee determined by Franchisor. The training program is a blended learning training program including internetbased, classroom and on-site training at an approved training restaurant. Each training program may include instruction on sales techniques, products orientation, accounting procedures, ordering and inventory controls, food preparation and operations management. The training shall be provided at Franchisor's headquarters or designated location(s) and shall also include uncompensated on-the-job training at an approved training restaurant. Franchisor may substitute virtual learning and "e-learning" for any training that otherwise would occur in person. Franchisee must obtain, at Franchisee's expense, access to a computer and high-speed Internet connection to access the online training portal. The training may be presented in installments and Franchisee's Managing Owner and other personnel will be required to attend all installments. Franchisor shall bear the direct training costs and expenses of the training (for instructors, manuals, classrooms), and Franchisee shall bear and pay all indirect training costs and expenses, such as any salary expenses of its employees and all expenses of travel, lodging, meals and other living expenses that Franchisee's Managing Owner and other personnel incur in attending the training program, which shall be borne and paid by Franchisee. Failure by Franchisee's Managing Owner and/or Franchisee's other required attendees to successfully graduate from training shall be grounds for termination of this Agreement. Cheating will also be grounds for immediate termination.
Source: Item 22 — CONTRACTS (FDD page 73)
What This Means (2025 FDD)
According to Capriottis Sandwich Shop's 2025 Franchise Disclosure Document, the training program is provided at the Franchisor's headquarters or designated locations. The training program is a blended learning program that includes internet-based, classroom, and on-site training at an approved training restaurant.
The Capriottis Sandwich Shop training program includes instruction on sales techniques, product orientation, accounting procedures, ordering and inventory controls, food preparation, and operations management. The training also includes uncompensated on-the-job training at an approved training restaurant.
Capriottis Sandwich Shop may substitute virtual learning and "e-learning" for any training that would otherwise occur in person. The franchisee must obtain, at their own expense, access to a computer and high-speed internet to access the online training portal. The training may be presented in installments, and the Franchisee's Managing Owner and other personnel will be required to attend all installments.
The franchisee is responsible for all indirect training costs and expenses, such as employee salaries, travel, lodging, meals, and other living expenses incurred while attending the training program. Failure to successfully graduate from the training program may be grounds for termination of the Franchise Agreement.