Does Capriottis Sandwich Shop place any limitations on whom I can hire as a non-owner manager?
Capriottis_Sandwich_Shop Franchise · 2025 FDDAnswer from 2025 FDD Document
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Note 6: The fee for 2 people to attend the full initial training program before the Restaurant opens is included in the initial franchise fee. We provide your Managing Owner and a second attendee a full initial training program at a designated CAPRIOTTI'S SANDWICH SHOP training restaurant in Las Vegas. If your Managing Owner will not be the Restaurant's full-time general manager, we will require at least 2 other people with primary responsibility for operating your Restaurant to attend training (in addition to your Managing Owner). If we determine that the required attendees cannot complete initial training to our satisfaction, we have the right to postpone the Restaurant's opening until 2 trained candidates are available. We also have the right to postpone the Restaurant's opening if we determine that a person in our training program (i) falsified any documentation, (ii) made any material misrepresentation, (iii) was not approved under our standard application procedures, (iv) failed to complete all the training hours in our training program, or (v) failed to pass our training program examinations. We have the right to expel that person from our training program or postpone the opening until a qualified, trained candidate is available. You must pay any damages we experience due to the expulsion and will be charged for then-current training costs.
You must pay salaries and benefits, travel, lodging, meals, and other associated expenses incurred by you and your trainees/attendees.
If you request our trainers to provide additional or supplemental training and we have the resources to accommodate this request, fees you will incur include a fee of $1,000 per trainer per 5 days for training in Las Vegas. If you request that our trainers provide additional or supplemental training at your location and we have the resources to accommodate this request, fees you will incur include a fee of $2,000 per trainer and per 5 days of training, and you will be invoiced for travel-related expenses (flight, car, hotel, per diem) and other associated expenses.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISED BUSINESS (FDD page 49)
What This Means (2025 FDD)
According to Capriottis Sandwich Shop's 2025 Franchise Disclosure Document, while there are no explicit restrictions on whom you can hire as a non-owner manager, there are requirements regarding training. If the Managing Owner will not be the Restaurant's full-time general manager, at least two other people with primary responsibility for operating your Restaurant must attend the initial training, in addition to the Managing Owner. Capriottis Sandwich Shop can postpone the Restaurant's opening until two trained candidates are available if they determine the required attendees cannot complete initial training to their satisfaction.
Capriottis Sandwich Shop also has the right to postpone the Restaurant's opening or expel a person from the training program if a person in the training program (i) falsified any documentation, (ii) made any material misrepresentation, (iii) was not approved under their standard application procedures, (iv) failed to complete all the training hours in their training program, or (v) failed to pass their training program examinations. If a person is expelled from the training program, the franchisee must pay any damages Capriottis Sandwich Shop experiences due to the expulsion and will be charged for then-current training costs.
Furthermore, after termination or expiration of the franchise agreement, the franchisee and their immediate family are restricted from being involved in a Competitive Business within certain distances of the franchised location or other Capriottis Sandwich Shop locations. The franchisee also agrees to obtain similar reasonable covenants from its senior personnel, including the Franchised Restaurant's manager, officers, and directors, except to the extent prohibited by applicable law. Capriottis Sandwich Shop has the right to pre-approve the forms of agreements Franchisee uses solely to ensure that Franchisee adequately protects Franchisor Non-Mark Proprietary IP and the competitiveness of CAPRIOTTI'S Restaurants. Under no circumstances will Franchisor control the forms or terms of employment agreements Franchisee uses with Franchised Restaurant employees or otherwise be responsible for Franchisee's labor relations or employment practices.