What is the cost to loan a paper copy of the Manual from Capriottis Sandwich Shop?
Capriottis_Sandwich_Shop Franchise · 2025 FDDAnswer from 2025 FDD Document
penses in a copyright proceeding.
Under the Franchise Agreement, you must conduct your business in accordance with the Manual. You will receive electronic access to a printable copy of the Manual throughout the franchise term, which will be updated periodically at no charge to you. If you require a paper copy of the Manual, one can be loaned at a cost of $1,000. You must at all times treat the Manual and any other manual created for or approved for use in the Restaurant's operation and the information contained in the Manual as confidential and must use all reasonable efforts to maintain this information as secret and confidential. You must not at any time copy, duplicate, record, or otherwise reproduce these materials or otherwise make the same ava
Source: Item 14 — PATENTS, COPYRIGHTS, AND PROPRIETARY INFORMATION (FDD pages 47–49)
What This Means (2025 FDD)
According to Capriottis Sandwich Shop's 2025 Franchise Disclosure Document, franchisees receive electronic access to a printable copy of the Manual throughout the franchise term, which is updated periodically at no charge. However, if a franchisee requires a paper copy of the Manual, it can be loaned at a cost of $1,000.
This fee is notable because many franchisors provide operations manuals in digital format as a standard practice, offering cost savings and ease of updating. The fact that Capriottis Sandwich Shop charges a significant fee for a physical copy suggests that they primarily intend for franchisees to use the electronic version.
Prospective franchisees should consider this cost if they prefer working with a physical manual. It is also important to note that the Manual remains the sole property of Capriottis Sandwich Shop and must be kept secure at the Restaurant. Franchisees are responsible for keeping their copy current and must adhere to the master copy maintained at Capriottis Sandwich Shop headquarters in case of any disputes.