What is the franchisee's obligation regarding replacement Operating Managers completing C3 Wellness Spa's initial training program?
C3_Wellness_Spa Franchise · 2024 FDDAnswer from 2024 FDD Document
expenses incurred by us. (Franchise Agreement, Article 4.A.);
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- Initial Training for Replacement Operating and Employee Manager(s) Your Operating Manager and designated employee managers must complete, to our satisfaction, our initial training program. We will offer and make available to your replacement Operating Manager and employee managers our initial training program which must be complete to our satisfaction. The initial training program will be provided by us at the facilities that we designate that, presently, is comprised of our C3 Wellness located in Kissimmee, Florida and at the certified training C3 Wellness that we designate in Kissimmee, Florida. You will be required to pay our then current supplemental training fee for the replacement Operating Manager or employee managers, which is currently $800 per person per day for each replacement manager attending our initial training. You will also be responsible for all costs incurred by your managers in attending
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 30–38)
What This Means (2024 FDD)
According to C3 Wellness Spa's 2024 Franchise Disclosure Document, if a franchisee needs to replace their Operating Manager or employee managers, those replacements must complete C3 Wellness Spa's initial training program to the franchisor's satisfaction. The training program is held at designated facilities, currently C3 Wellness locations in Kissimmee, Florida.
The franchisee is responsible for paying a supplemental training fee for each replacement Operating Manager or employee manager attending the initial training. The current fee is $800 per person per day. Additionally, the franchisee must cover all costs incurred by their managers while attending the initial training.
This requirement ensures that all managers, even replacements, are properly trained in C3 Wellness Spa's operating standards and procedures. The cost of training replacement managers should be factored into the franchisee's operating budget. The initial training program uses materials such as manuals, live instruction, and handouts, with a portion potentially conducted virtually before the in-person training.