Under what conditions does Buona determine the initial training requirements at its headquarters for owners and managers related to subsequent Franchise Agreements?

According to Buona's 2025 Franchise Disclosure Document, for franchisees who sign subsequent franchise agreements, Buona determines what, if any, initial training at its headquarters will be required of the owners and managers. This means that while initial training is typically required for the first franchise, Buona retains the discretion to decide whether or not to mandate additional training for owners and managers when the franchisee expands and opens more locations.

This flexibility allows Buona to tailor the training requirements based on the franchisee's existing knowledge and experience. For example, if an owner or manager has successfully operated a Buona restaurant for several years, Buona might waive some of the initial training requirements for subsequent locations. This can save the franchisee time and money, as they won't have to pay for unnecessary training.

However, it also means that Buona franchisees cannot assume that they will automatically be exempt from initial training for subsequent locations. Buona will evaluate each situation individually and make a determination based on its assessment of the owner's and manager's capabilities. Therefore, franchisees should be prepared to potentially undergo additional training, even if they have prior experience with the Buona system. Franchisees should discuss the conditions that would necessitate additional training with Buona.