Is there a requirement for a Buona franchisee's designated management employee to devote full time energy to the Franchised Business?

According to Buona's 2025 Franchise Disclosure Document, during the term of the franchise agreement, the franchisee themselves must devote full-time energy and best efforts to the development, promotion, management, and operation of the franchised business. However, Buona allows for an alternative: a designated management employee or approved agent can fulfill this requirement, provided they assume primary responsibility for the business's operation and have written approval from Buona.

This requirement ensures that the Buona franchise receives dedicated attention, which is crucial for maintaining brand standards and achieving business success. By mandating full-time involvement, Buona aims to prevent franchisees from becoming absentee owners who might neglect the day-to-day operations and strategic growth of their location.

For a prospective Buona franchisee, this means they must either personally commit to running the business full-time or appoint a qualified manager who is fully dedicated to the role. This decision should be carefully considered, as it directly impacts the franchisee's personal time commitment and the operational effectiveness of the franchise. The franchisee remains ultimately responsible for the performance of the business, even if a manager is in place.