factual

What specific maintenance standards must a Buona franchisee adhere to for the premises of the Franchised Business?

Buona Franchise · 2025 FDD

Answer from 2025 FDD Document

X. DUTIES OF FRANCHISEE

  • 10.1 Maintenance and Renovation of the Franchised Business. Franchisee understands and acknowledges that every detail of the System is important to Franchisor, Franchisee and other franchisees so as to develop and maintain high and uniform operating standards, to increase the demand for Buona products and services and to protect the reputation and goodwill of Franchisor, the System and the Marks. Accordingly, Franchisee agrees that:

  • (a) Franchisee shall maintain, at all times during the Term, at Franchisee's expense, the premises of the Franchised Business and all fixtures, furnishings, signs, systems and equipment, in conformity with Franchisor's high standards and public image and to make such additions, alterations, improvements, repairs, and replacements (but no others, without Franchisor's prior written consent) as may be required by Franchisor from time to time, including but not limited to the following, at Franchisee's sole cost and expense:

  • i.

To keep the Franchised Business in the highest degree of cleanliness, sanitation and repair, including but not limited to such periodic repainting, repairs or replacement of damaged or obsolete, furniture, fixtures and equipment, and replacement of obsolete signs, as Franchisor may reasonably direct;

  • ii.

To meet and maintain the highest governmental standards and ratings applicable to the operation of the Franchised Business; and

  • iii.

For the Franchised Business to be able to offer new products or services or to permit the Franchised Business to operate more efficiently.

  • (b) In addition to the maintenance described in (a) above, Franchisee must complete a full reimaging, renovation, refurbish and modernization of the Franchised Business, within the time frame required by Franchisor, including the building design, parking lot, landscaping, equipment, point of sale system, signs, interior and exterior decor items, fixtures, furnishings, trade dress, color scheme, presentation of trademarks and service marks, supplies and other products and materials, to meet the then-current design criteria for Buona Businesses, including but not limited to such structural changes, remodeling and redecoration and such modifications to existing improvements as may be necessary to do so (a "Franchised Business Renovation").

Franchisee shall only be required to conduct a Franchised Business Renovation once during the Term and shall not be required to perform a Franchised Business Renovation if there is less than one (1) year remaining in the Term.

Source: Item 23 — RECEIPTS (FDD pages 78–356)

What This Means (2025 FDD)

According to Buona's 2025 Franchise Disclosure Document, franchisees must maintain the premises of the franchised business to meet Buona's standards. This includes maintaining the premises, fixtures, furnishings, signs, systems, and equipment in accordance with Buona's standards and public image. Franchisees are responsible for additions, alterations, improvements, repairs, and replacements as required by Buona.

Specifically, franchisees must keep the business in a high degree of cleanliness, sanitation, and repair, which includes periodic repainting, repairs or replacement of damaged or obsolete furniture, fixtures and equipment, and replacement of obsolete signs, as Buona may reasonably direct. Franchisees must also meet and maintain the highest governmental standards and ratings applicable to the operation of the franchised business. These standards ensure the business can offer new products or services and operate more efficiently.

Additionally, franchisees are typically required to complete a full renovation of the franchised business within a specified timeframe, including updates to the building design, parking lot, landscaping, equipment, point of sale system, signs, interior and exterior decor, fixtures, furnishings, trade dress, color scheme, presentation of trademarks and service marks, supplies, and other materials. This renovation ensures the business meets the then-current design criteria for Buona businesses. However, a Franchised Business Renovation is only required once during the term, and is not required if there is less than one year remaining in the term.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.