Who is responsible for the travel and living expenses incurred by Buona's representative if travel to the franchisee's location is necessary to conduct Additional Training?

According to Buona's 2025 Franchise Disclosure Document, the franchisee is responsible for covering the travel and living expenses incurred by Buona's representative if they travel to the franchisee's location to conduct additional training. Specifically, if a franchisee requests and Buona provides additional training, the franchisee must pay Buona's current training fees for the additional training.

This means that in addition to the training fees, a Buona franchisee must also budget for the costs associated with travel and accommodation for Buona's trainers. These costs can include airfare, hotel stays, meals, and other travel-related expenses. The FDD does not specify how these expenses are to be paid or reimbursed, so it is important for a prospective franchisee to clarify the payment process with Buona.

This requirement is not uncommon in the franchise industry, as franchisors often pass on the direct costs of providing specialized or additional training to the franchisee. This ensures that the franchisee who benefits directly from the training bears the financial responsibility for it. Franchisees should consider these potential costs when evaluating the overall investment required to operate a Buona franchise.