Who is responsible for protecting the point-of-sale and computer systems from viruses and hackers at a Buona franchise?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
- (d) Franchisee shall be solely responsible for protecting Franchisee's point-of-sale and computer systems from viruses, computer hackers and other computer-related and technologyrelated problems, and Franchisee releases Franchisor from all claims it may have as result of viruses, hackers or other computer-related or technology-related problems.
Source: Item 22 — CONTRACTS (FDD page 78)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, the franchisee is solely responsible for protecting their point-of-sale and computer systems from viruses, computer hackers, and other computer-related and technology-related problems. This means that each Buona franchisee must take proactive measures to secure their systems.
This responsibility extends to maintaining and upgrading all point-of-sale and computer hardware and software necessary for operating the franchised business. The franchisee bears the consequences of failing to adequately protect and maintain these systems. Buona requires franchisees to purchase and use a point-of-sale system, computer system, and/or web-based platforms as specified in their manuals.
Buona franchisees also release Buona from any claims resulting from viruses, hackers, or other computer-related issues. This underscores the importance of franchisees investing in robust security measures and staying current with industry best practices to safeguard their systems and data.