Who is required to attend and successfully complete Buona's initial training program?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
- 8.2 Initial Training. The Operating Owner and three (3) managers must attend and successfully complete Franchisor's initial training program, including virtual pre-training to be completed prior to attending the in-person initial training program. The length of training will be determined at Franchisor's discretion and may be dependent upon the prior experience of the attendees. The cost of Initial Training for both the Operating Owner and managers (instruction and required materials) is borne by Franchisor. All other expenses, including travel, meals and lodging and Franchisee's employee wages, are the responsibility of Franchisee. Additional owners and managers may attend the initial training program as space is available and for the current tuition fee. The initial training program will be furnished at Franchisor's offices or other locations designated by Franchisor.
If, during the initial training program, Franchisor determines, in its sole discretion, that Franchisee's Operating Owner did not successfully complete the initial training, Franchisee has the right to require the Operating Owner to attend and successfully complete additional training or to require a different owner to be designated Operating Owner to attend and successfully complete training, and/or Franchisor has the right to terminate this Agreement, effective upon delivery of written notice thereof to Franchisee. If Franchisee is terminated by Franchisor for failure to successfully complete the initial owner training, Franchisor agrees to refund ten percent (10%) of the initial franchise fee paid upon Franchisee's execution and delivery to Franchisor of a termination agreement and general release of all claims in a form satisfactory to Franchisor
Source: Item 22 — CONTRACTS (FDD page 78)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, the Operating Owner and three managers must attend and successfully complete the initial training program. This training includes virtual pre-training that must be completed before attending the in-person initial training. The length of the training program is determined by Buona and may vary depending on the attendees' prior experience.
Buona covers the cost of initial training, including instruction and required materials, for the Operating Owner and the three managers. However, the franchisee is responsible for all other expenses, such as travel, meals, lodging, and employee wages. Additional owners and managers can attend the initial training program if space is available, but they will be subject to a tuition fee.
If Buona determines that the Operating Owner has not successfully completed the initial training, the franchisee may be required to have the Operating Owner attend additional training or designate a different owner to attend and successfully complete the training. Failure to successfully complete the initial owner training can result in the termination of the Franchise Agreement, in which case Buona will refund ten percent of the initial franchise fee upon the franchisee's execution and delivery of a termination agreement and general release of all claims.