Does Buona require franchisees to sign a confidentiality agreement that would restrict their ability to speak openly about their experience with the Buona system?

According to Buona's 2025 Franchise Disclosure Document, Buona does not require franchisees to sign confidentiality agreements that would restrict their ability to speak openly about their experiences with the Buona system. This policy allows franchisees to freely share their opinions and experiences, whether positive or negative, with potential franchisees or the public.

This transparency can be beneficial for prospective franchisees as they conduct their due diligence. They can seek honest feedback from current and former franchisees without concern that those individuals are constrained by confidentiality agreements. This open communication can provide a more realistic understanding of the challenges and rewards of operating a Buona franchise.

However, it is important for prospective franchisees to confirm this information during their own due diligence. While the FDD indicates that no such agreements are currently in place, policies can change. It is advisable to discuss this matter directly with Buona representatives and current franchisees to ensure a clear understanding of the communication environment within the franchise system.