How often will Buona provide advisory assistance regarding the operation of my Buona Business?

During your operation of your Buona Business, we or our designees:

• 1. Will provide you periodic advisory assistance with respect to the operation of the Buona Business. (Franchise Agreement, Section 9.1).
• 1. Will notify you about changes, additions, deletions and supplements to the Manual, all of which are incorporated into and become a part of the Manual, either in writing or by posting on our intranet or website (Franchise Agreement, Section VII). You are required to follow the Manual in the operation of the Buona Business and implement any changes of which we notify you.
• 1. May provide additional training, seminars, meeting or webinars for franchisees and managers, and may hold national, regional and local conferences for franchisees to discuss updates to products, services, methods, operational standard, policies and procedures, and marketing and advertising (Franchise Agreement, Sections 8.4, 8.5 and 8.6).
• 1. May periodically as we deem advisable, conduct directly or through third parties, inspections of your Buona Business and evaluate its operations (Franchise Agreement, Sections 5.11, 10.15 and 10.16).
• 1. May provide you a page on or link to our Buona website for promotion of the Buona Business (Franchise Agreement, Section 9.6)

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 37–46)