How many managers does Buona provide initial training for before the Buona Business opens?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
Prior to opening the Buona Business, an operating owner having at least 10% ownership in the franchisee entity must attend and complete, to our satisfaction, our initial training program for owners and managers. A general manager and at least two assistant managers must attend and satisfactorily complete initial training with your owner. All personal expenses, including without limitation travel, food and lodging costs, incurred by your owners and managers will be paid by you. Neither your owners nor your employees will receive any compensation from us for services performed during training.
We provide our initial training program to you to protect the System, the Marks and our goodwill, not to control the day-to-day operations of your Buona Business. Initial training will be conducted a minimum of 5 times a year as necessary for new franchisees. Training must be completed 30 days prior to the opening of your Buona Business.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 37–46)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, Buona requires that a general manager and at least two assistant managers, along with the operating owner, attend and satisfactorily complete the initial training program. The operating owner must have at least 10% ownership in the franchisee entity.
This initial training is designed to protect Buona's system, marks, and goodwill, rather than to control the day-to-day operations of the franchisee's business. The training must be completed 30 days before the Buona Business opens. The franchisee is responsible for covering all personal expenses, including travel, food, and lodging, for their owners and managers during the training period. Neither the owners nor the employees receive compensation from Buona for their services during training.
Buona also specifies that they will provide one of their owners and a minimum of three managers with initial training, as stated in the Franchise Agreement, Section 8.2. If a manager fails to complete the training program successfully or is deemed unqualified, the franchisee must replace them. If the designated owner does not successfully complete the initial training, Buona reserves the right to terminate the Franchise Agreement.