How many managers does Buona provide with initial training?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Hours of E-Learning Training |
|---|---|
| Orientation | ½ |
| History/Philosophy of | ½ |
| Buona Beef | |
| Use of the Manual | 1 |
| Pre-Opening Procedures | 1 |
| Food Safety/Sanitation | 3 ½ |
| Procedures | |
| Store Safety and Security | 3 ½ |
| Product Orientation | 4 |
| Guest Service Procedures | 4 |
| Operating CTUIT Platform | 5 ½ |
| Operating Brink POS form | 3 |
| Operating Brainier Platform | 2 |
| Franchise Reporting | 2 |
| Marketing / Advertising | 2 ½ |
| Personnel Policy | 7 |
| Development | |
| Total | 40 |
Prior to opening the Buona Business, an operating owner having at least 10% ownership in the franchisee entity must attend and complete, to our satisfaction, our initial training program for owners and managers. A general manager and at least two assistant managers must attend and satisfactorily complete initial training with your owner. All personal expenses, including without limitation travel, food and lodging costs, incurred by your owners and managers will be paid by you. Neither your owners nor your employees will receive any compensation from us for services performed during training.
We provide our initial training program to you to protect the System, the Marks and our goodwill, not to control the day-to-day operations of your Buona Business. Initial training will be conducted a minimum of 5 times a year as necessary for new franchisees. Training must be completed 30 days prior to the opening of your Buona Business.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 37–46)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, Buona requires an operating owner with at least 10% ownership to attend and complete the initial training program. In addition to the owner, a general manager and at least two assistant managers must also attend and satisfactorily complete the initial training program alongside the owner. Therefore, Buona provides initial training to a minimum of three managers (one general manager and two assistant managers).
The FDD specifies that the franchisee is responsible for covering all personal expenses, including travel, food, and lodging, for the owner and managers attending the training. Furthermore, neither the owners nor the employees will receive any compensation from Buona for the services they perform during the training period. This is a common practice in franchising, where the franchisee bears the costs of training their personnel.
Buona conducts the initial training program a minimum of 5 times a year, as necessary for new franchisees. The training must be completed 30 days before the Buona Business opens. The training materials include online instruction and information, as well as the Manual. This initial training is designed to protect the Buona system, trademarks, and goodwill, rather than to control the day-to-day operations of the franchisee's business. If a franchisee purchases the Dual Brand franchise, they will attend the training program described above and an additional week of training specifically relating to the operation of the Rainbow Cone business.