Does Buona make any warranties or guarantees that franchisees can rely upon?

According to Buona's 2025 Franchise Disclosure Document, while Buona offers assistance in site selection, it does not provide any guarantees of success for the chosen location. Specifically, while Buona may use its experience in providing assistance regarding site selection and in approving a site, this should not be interpreted as a guarantee of success for that location. This means that franchisees bear the risk of the location's performance, regardless of Buona's input during the approval process.

Buona does state that it will continue its reasonable efforts to assist Buona Businesses in maintaining high and uniform standards of quality, cleanliness, appearance and service, to protect and enhance the reputation of the System and the demand for the products and services of the System. This suggests that Buona is committed to supporting franchisees in maintaining brand standards, which could indirectly benefit their business. However, this commitment does not constitute a warranty or guarantee of financial performance.

Prospective franchisees should be aware that the success of their Buona franchise depends on various factors, including their own management skills, local market conditions, and adherence to Buona's system standards. While Buona provides support and guidance, the ultimate responsibility for the franchise's performance rests with the franchisee. It is crucial to conduct thorough market research and seek professional advice before investing in a Buona franchise.