What level of effort does Buona recommend a designated manager devote to the supervision of a Buona Business?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
If you have entered into an Area Development Agreement, you will be permitted to have multiple managers for each of your Buona Businesses. We recommend that a designated manager devote substantial full-time and best efforts on a daily basis, in person, to the supervision and conduct of a Buona Business. Your designated manager must successfully complete our training program. Your designated manager need not have an ownership interest in the franchisee entity. If you replace a manager, the new manager must satisfactorily complete our training program.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 51–52)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, if a franchisee has entered into an Area Development Agreement, allowing them to operate multiple Buona Businesses, Buona recommends that a designated manager devote substantial full-time and best efforts on a daily basis, in person, to the supervision and conduct of a Buona Business.
Buona also stipulates that the designated manager must successfully complete their training program. However, the designated manager is not required to have an ownership interest in the franchisee entity. If a manager is replaced, the new manager must also satisfactorily complete the training program.
This requirement ensures that each Buona location receives adequate and consistent supervision, maintaining the brand's standards and operational efficiency. The emphasis on in-person, daily supervision highlights the importance Buona places on active management and adherence to their established business model. This policy aims to protect the brand's reputation and ensure a consistent customer experience across all franchised locations.