What governmental standards must a Buona franchisee meet and maintain?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
s important to Franchisor, Franchisee and other franchisees so as to develop and maintain high and uniform operating standards, to increase the demand for Buona products and services and to protect the reputation and goodwill of Franchisor, the System and the Marks. Accordingly, Franchisee agrees that:
- (a) Franchisee shall maintain, at all times during the Term, at Franchisee's expense, the premises of the Franchised Business and all fixtures, furnishings, signs, systems and equipment, in conformity with Franchisor's high standards and public image and to make such additions, alterations, improvements, repairs, and replacements (but no others, without Franchisor's prior written consent) as may be required by Franchisor from time to time, including but not limited to the following, at Franchisee's sole cost and expense:
- i. To keep the Franchised Business in the highest degree of cleanliness, sanitation and repair, including but not limited to such periodic repainting, repairs or replacement of damaged or obsolete, furniture, fixtures and equipment, and replacement of obsolete signs, as Franchisor may reasonably direct;
- ii. To meet and maintain the highest governmental standards and ratings applicable to the operation of the Franchised Business; and
- iii. For the Franchised Business to be able to offer new products or services or to permit the Franchised Business to operate more efficiently.
Source: Item 22 — CONTRACTS (FDD page 78)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, franchisees must meet and maintain the highest governmental standards and ratings applicable to the operation of their franchised business. This encompasses all applicable civil and criminal laws, ordinances, rules, regulations, rulings, and orders from public authorities that regulate or affect the business.
Specifically, Buona franchisees must obtain all required food handling and other permits, certificates, business licenses, health department approvals, and similar items. They are also obligated to comply with laws covering occupational hazards, accommodations for the disabled, and equal access, including the Americans with Disabilities Act, workers' compensation insurance, and unemployment insurance. Furthermore, franchisees must promptly pay all taxes and business expenses.
These requirements ensure that each Buona restaurant operates legally and safely, protecting both the franchisee and the public. Compliance with these standards is crucial for maintaining the brand's reputation and goodwill. Failure to adhere to these governmental standards could result in penalties, legal issues, or even the closure of the franchise.