From whom is a Buona franchisee required to purchase fixtures, furniture, signs, equipment, materials, products, and supplies?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee must purchase all fixtures, furniture, signs, equipment, and other equipment, materials, products and supplies, and certain services, including but not limited to design and architectural services, from distributors and suppliers that Franchisor has designated or approved (which may include Franchisor or its affiliates) and/or that conform to Franchisor's specifications and standards.
like to purchase any of the foregoing items of any brand or type or from a supplier which is not then approved, Franchisee must submit to Franchisor a written request for approval of the proposed product or supplier and such other information as Franchisor requires. Franchisor has the right to inspect the proposed supplier's facilities, and to require product samples from the proposed supplier to be delivered, at Franchisor's option, either directly to Franchisor or to any independent, certified entity which Franchisor designates for testing of the product. Franchisor has the right to charge Franchisee or the supplier a non-refundable fee to cover its costs of inspection and testing incurred in making a suitability determination. Franchisor reserves the right to periodically re-inspect the facilities and products of any approved supplier and to revoke Franchisor's approval of the supplier or product if the supplier does not continue to meet all of Franchisor's criteria. Franchisor will, within a reasonable time, notify Franchisee as to whether or not the proposed product and/or supplier is approved.
Franchisee must use only signs, promotional supplies, branded merchandise, cups, boxes, bags, napkins, wrappers and other packaging, and any other items imprinted with the Marks ("Trademarked Products") a
Source: Item 22 — CONTRACTS (FDD page 78)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, franchisees must purchase all fixtures, furniture, signs, equipment, other equipment, materials, products, and supplies from designated or approved distributors and suppliers. These suppliers may include Buona or its affiliates.
Buona has developed standards and specifications for various services, products, furniture, fixtures, signs, equipment, and supplies used in connection with the services and products authorized for sale at Franchised Businesses. These standards also apply to suppliers, covering product quality, prices, consistency, safety, reliability, financial capability, and customer relations.
If a franchisee wants to purchase items from a non-approved supplier, they must submit a written request to Buona for approval. Buona has the right to inspect the supplier's facilities and require product samples for testing. The franchisee or supplier may be charged a non-refundable fee to cover inspection and testing costs. Buona reserves the right to re-inspect approved suppliers and revoke approval if they no longer meet the criteria. Franchisees must use only approved signs, promotional supplies, branded merchandise, cups, boxes, bags, napkins, wrappers, and other packaging imprinted with Buona's marks.