What is a Buona franchisee required to obtain and maintain to process authorized gift cards/loyalty programs?

According to Buona's 2025 Franchise Disclosure Document, franchisees must obtain and maintain the equipment and/or software necessary to process authorized gift cards and loyalty programs. This equipment or software must be currently designated by Buona. The processing may be facilitated through a mobile application.

This requirement ensures that all Buona locations can participate in the brand's official gift card and loyalty programs. By using designated equipment and software, Buona aims to maintain consistency and prevent franchisees from using unauthorized systems. This also allows Buona to track and manage the gift card and loyalty programs effectively across all franchise locations.

Franchisees should be aware that the specific equipment and software requirements may change over time, and they are responsible for staying updated with Buona's current designations. This could involve purchasing new hardware or software, or updating existing systems. The franchisee is responsible for these costs. It is important to clarify with Buona what the current equipment and software requirements are, as well as any associated costs, before signing the franchise agreement.