Can a Buona franchisee make alterations to the Franchised Business without the Franchisor's approval?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee may not alter, change, or modify the System, the Franchised Business, the products, supplies or equipment in any way without the prior written consent and approval of Franchisor, which Franchisor may withhold in its sole discretion.
The standard plans and specifications will be initially provided in the Manual.
No modification to or deviations from the standard plans and specifications may be made without the written consent of Franchisor.
Franchisee shall obtain, at its expense, further qualified architectural and engineering services to prepare surveys, site and foundation plans, and to adapt the standard plans and specifications to applicable local or state laws, regulations or ordinances.
Franchisee shall bear the cost of preparing plans containing deviations or modifications from the standard plans.
Source: Item 23 — RECEIPTS (FDD pages 78–356)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, a franchisee is restricted from making unauthorized changes to the business. Specifically, a Buona franchisee cannot alter, change, or modify the System, the Franchised Business, the products, supplies, or equipment without obtaining prior written consent and approval from Buona. This consent can be withheld at Buona's discretion.
Furthermore, the FDD states that no modifications to or deviations from the standard plans and specifications provided in the manual are allowed without Buona's written consent. While the franchisee is responsible for obtaining architectural and engineering services to adapt the standard plans to local laws and regulations, any deviations from the standard plans must be approved by Buona, and the franchisee bears the cost of preparing plans containing such modifications.
These stipulations are typical in franchising, as they allow Buona to maintain brand consistency and quality control across all franchise locations. By requiring franchisees to adhere to standard plans and specifications and to seek approval for any alterations, Buona aims to protect the brand's image and reputation. This also ensures that all locations meet the franchisor's standards for products, services, and overall customer experience.
For a prospective franchisee, this means that any desired changes to the business model, products, or physical premises must be carefully considered and discussed with Buona before implementation. Failure to obtain the necessary approvals could result in a breach of the franchise agreement and potential penalties.