For a Buona franchise, what are the responsibilities of the Operating Owner?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
- (c) Franchisee shall designate one owner of the entity having an ownership interest of ten percent (10) or more who will be the Operating Owner for the Franchised Business and will devote fulltime and best efforts to the management of the Franchised Business. The Operating Owner must successfully complete Franchisor's initial training program. Franchisee shall give Franchisor immediate notice of any change in the Operating Owner and must arrange for the new Operating Owner to attend Franchisor's initial training program. The Operating Owner may also be the designated manager providing the direct on-site supervision of the operation of the Franchised Business.
Source: Item 23 — RECEIPTS (FDD pages 78–356)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, if the franchisee is a business entity, one owner with at least a 10% ownership stake must be designated as the Operating Owner. This Operating Owner is required to devote their full-time efforts to managing the Buona franchise.
The Operating Owner must successfully complete Buona's initial training program. Furthermore, Buona must be notified immediately if there is a change in the Operating Owner, and the new Operating Owner must also attend the initial training program.
The Operating Owner can also be the designated manager who provides direct, on-site supervision of the Buona franchise's operations. This ensures that there is consistent and dedicated leadership present at the location, aligning with typical franchise practices that emphasize active owner involvement for quality control and brand consistency.