For a Buona franchise, what happens if there is a change in the Operating Owner?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
- (c) Franchisee shall designate one owner of the entity having an ownership interest of ten percent (10) or more who will be the Operating Owner for the Franchised Business and will devote fulltime and best efforts to the management of the Franchised Business. The Operating Owner must successfully complete Franchisor's initial training program. Franchisee shall give Franchisor immediate notice of any change in the Operating Owner and must arrange for the new Operating Owner to attend Franchisor's initial training program. The Operating Owner may also be the designated manager providing the direct on-site supervision of the operation of the Franchised Business.
Source: Item 23 — RECEIPTS (FDD pages 78–356)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, the franchisee must designate one owner with at least a 10% ownership interest to serve as the Operating Owner, dedicating their full-time efforts to managing the Buona franchise. This Operating Owner is required to successfully complete Buona's initial training program.
If there is a change in the Operating Owner, the franchisee is obligated to provide immediate notice to Buona. Furthermore, the franchisee must ensure that the new Operating Owner attends and successfully completes Buona's initial training program. This requirement ensures that the individual responsible for the daily management of the franchise is properly trained in Buona's operational standards and procedures.
This policy is in place to maintain the consistency and quality of the Buona brand across all franchise locations. By requiring a designated Operating Owner to undergo training, Buona aims to ensure that each franchise is managed effectively and in accordance with the franchisor's standards. This requirement helps protect the brand's reputation and ensures a consistent customer experience.