What costs are included in the re-inspection fee charged to a Buona franchisee?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Fee | Amount | Due Date | Remarks |
|---|---|---|---|
| Cost of re-inspection | You must reimburse us for our actual costs of conducting a second inspection (compensation and travel expenses of our representative or fees charged to us by a third party service for conducting the re inspection) | Upon demand. | If we conduct a quality assurance audit or a mystery shop is conducted and it is determined that you are not in compliance with our specifications, standards or requirements, and we require you to take steps to correct the deficiencies, you must reimburse us for the cost of conducting a subsequent quality assurance audit to determine if the deficiencies have been corrected. |
Source: Item 6 — OTHER FEES (FDD pages 16–23)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, if a quality assurance audit or mystery shop determines that a franchisee isn't meeting the brand's standards, Buona may require them to take corrective actions. If this occurs, Buona will charge a re-inspection fee to cover the costs of a follow-up audit to confirm the issues have been resolved.
The re-inspection fee covers Buona's actual costs for the second inspection. This includes the compensation and travel expenses for Buona's representative or the fees charged by a third-party service that Buona hires to conduct the re-inspection.
This means that if Buona sends its own employee, the franchisee will be responsible for reimbursing Buona for that employee's salary for the time spent on the inspection, plus any travel-related costs like airfare, hotel, and meals. Alternatively, if Buona hires an outside company to perform the re-inspection, the franchisee will have to pay whatever fee that company charges Buona for their services. The re-inspection fee is due upon demand.