Where can complaints concerning the content of Buona's website be directed in California?

According to Buona's 2025 Franchise Disclosure Document, specifically the addendum for California, complaints about the content of Buona's website can be directed to the California Department of Financial Protection and Innovation (DFPI). The DFPI's website is listed as www.dfpi.ca.gov.

This disclosure is required because Buona's website has not been reviewed or approved by the California Department of Financial Protection and Innovation. This means that the state regulatory body has not assessed the website's content for accuracy, completeness, or compliance with California franchise laws.

For a prospective Buona franchisee in California, this information is important because it provides a specific avenue for addressing concerns about the website's content. It also highlights the fact that the website's information has not been vetted by a state agency, so franchisees should conduct their own due diligence and seek independent verification of any claims made on the site.