Can Buona change or add to the required products and services?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
You must sell or offer for sale all types of products and services specified by us. We may change or add to our required products and services at our discretion with prior notice to you. If we change or add to our required products or services, the changes or additions will remain in permanent effect, unless we specify otherwise. The amount you must pay for the changes or additions will depend upon the nature and type of changes or additions. Your Buona Business may not offer any products or services that we have not authorized for Buona Businesses without our prior written approval, which we may withhold in our sole discretion. You must discontinue selling and offering for sale any services or products that we disapprove. We reserve the right to establish minimum and maximum resale prices for use with multi-area marketing programs and special price promotions.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD page 52)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, Buona has the authority to modify the products and services that franchisees are required to offer. Buona may change or add to the required products and services at its discretion, provided that they give prior notice to the franchisee. These changes or additions will be permanent unless Buona specifies otherwise. The cost to the franchisee for these changes or additions will depend on the nature and type of the changes.
Franchisees are prohibited from offering any products or services that have not been authorized by Buona without prior written approval, which Buona may withhold at its discretion. Buona also reserves the right to discontinue any services or products that it disapproves of. Additionally, Buona can establish minimum and maximum resale prices for multi-area marketing programs and special price promotions.
This policy gives Buona significant control over the products and services offered at each franchise location, ensuring consistency across the brand. However, it also means that franchisees must be prepared to adapt to changes and potentially incur additional costs for new products or services. Franchisees need to stay informed of any changes or additions to the required products and services and understand the associated costs.