In California, who can complaints about the content of the Buona website be directed to?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
OUR WEBSITE HAS NOT BEEN REVIEWED OR APPROVED BY THE CALIFORNIA DEPARTMENT OF FINANCIAL PROTECTION AND INNOVATION. ANY COMPLAINTS CONCERNING THE CONTENT OF THIS WEBSITE MAY BE DIRECTED TO THE CALIFORNIA DEPARTMENT OF FINANCIAL PROTECTION AND INNOVATION at www.dfpi.ca.gov.
Source: Item 22 — CONTRACTS (FDD page 78)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, for franchisees in California, any complaints concerning the content of the Buona website may be directed to the California Department of Financial Protection and Innovation (DFPI). The DFPI's website is www.dfpi.ca.gov.
This disclosure is required because Buona's website has not been reviewed or approved by the California Department of Financial Protection and Innovation. This means that the California state regulatory body has not assessed the website's claims or content for accuracy or compliance with state laws.
Prospective franchisees in California should be aware that the state's regulatory body does not endorse the website's content. If a potential franchisee has concerns about the website's claims or information, they are encouraged to contact the California Department of Financial Protection and Innovation directly.