Who bears the cost of instruction and required materials for the initial training program at Buona?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
Before Franchisee opens the Franchised Business, and from time to time thereafter, Franchisor will make available to Franchisee various mandatory and optional training programs. Franchisee must timely complete all mandatory training as set forth in this Article VIII. Franchisee acknowledges that, as the owner of the Franchised Business, Franchisee is responsible for the training of its employees.
- 8.2 Initial Training. The Operating Owner and three (3) managers must attend and successfully complete Franchisor's initial training program, including virtual pre-training to be completed prior to attending the in-person initial training program. The length of training will be determined at Franchisor's discretion and may be dependent upon the prior experience of the attendees. The cost of Initial Training for both the Operating Owner and managers (instruction and required materials) is borne by Franchisor. All other expenses, including travel, meals and lodging and Franchisee's employee wages, are the responsibility of Franchisee. Additional owners and managers may attend the initial training program as space is available and for the current tuition fee. The initial training program will be furnished at Franchisor's offices or other locations designated by Franchisor.
Source: Item 22 — CONTRACTS (FDD page 78)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, Buona covers the cost of instruction and required materials for the initial training program for the Operating Owner and three managers. However, the franchisee is responsible for all other expenses, including travel, meals, lodging, and employee wages. Additional owners and managers may attend the initial training program as space is available and for the current tuition fee. The initial training program will be furnished at Buona's offices or other locations designated by Buona. Franchisee must timely complete all mandatory training. As the owner of the Franchised Business, Franchisee is responsible for the training of its employees.
This means that while Buona provides the core training content and materials without charge, the franchisee needs to budget for significant additional costs. These costs include transportation to the training location, accommodation, food, and the salaries of the owner and three managers while they are in training. These costs can add up quickly, especially if the training location is far from the franchise location or if the training period is extended.
Prospective franchisees should consider these out-of-pocket expenses when evaluating the overall cost of opening a Buona franchise. It is important to factor in travel costs, accommodation rates, and the potential loss of productivity from having key personnel away from the business during the training period. Understanding these financial responsibilities upfront will help franchisees plan their finances effectively and avoid unexpected expenses during the initial phase of their business operations.
It is also important to note that the franchisee is responsible for the ongoing training of their employees. While Buona may offer supplemental training programs, the franchisee bears the cost of tuition fees and all expenses incurred by the franchisee's owners and/or managers in attending these programs.