Is attendance at Buona's additional training, seminars, meetings, or webinars required for franchisees and managers?
Buona Franchise · 2025 FDDAnswer from 2025 FDD Document
nchise, your prior restaurant business experience, and the quality and experience of the managers and staff that you have hired.
Your designated owner and/or managers of your Buona Business may be required by us to attend additional training programs, meetings, and webinars that we specify for up to 10 days each calendar year. We may charge a tuition fee for attendance at such training, meeting or webinars. You will be responsible for all costs or expenses associated with your owner's and/or managers' attendance at such training programs, meetings and webinars.
We may hold and require all franchisees to attend national, regional or local conferences for Buona franchisees to discuss updates to products, services, methods, operational standards, policies and procedures, and marketing and advertising. If we hold such conferences, your designated owner may be required to attend up to 4 days each calendar year. We may charge you a fee to attend the conference ("Conference Registration Fee"). If your owner fails to attend any conference held during the term of this Agreement for which attendance is mandatory, you remain obligated to pay the Conference Registration Fee. Any costs or expenses associated with your owner's attendance at such conferences will be your responsibility.
You may request and we may provide additional initial or ongoing training beyond the amount normally provided to franchisees for our then-current training fees, plus any travel and living expenses incurred by our representative if travel to your restaurant is necessary to conduct the additional training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 37–46)
What This Means (2025 FDD)
According to Buona's 2025 Franchise Disclosure Document, attendance at additional training programs, meetings, and webinars may be required for owners and managers. Buona can specify additional training programs, meetings, and webinars for up to 10 days each calendar year. Buona may charge a tuition fee for attendance. The franchisee is responsible for all costs or expenses associated with their owners' and/or managers' attendance at these programs.
Buona may also hold national, regional, or local conferences for franchisees to discuss updates to products, services, methods, operational standards, policies and procedures, and marketing and advertising. A designated owner may be required to attend these conferences for up to 4 days each calendar year. Buona may charge a Conference Registration Fee, and the franchisee is responsible for all costs associated with attendance. Even if the owner fails to attend a mandatory conference, the franchisee remains obligated to pay the Conference Registration Fee.
Buona may also provide additional training, seminars, meetings, or webinars for franchisees and managers. It may also hold national, regional, and local conferences for franchisees to discuss updates to products, services, methods, operational standards, policies and procedures, and marketing and advertising.