Under what circumstances will Bumper Man provide on-site remedial assistance to the franchisee?
Bumper_Man Franchise · 2025 FDDAnswer from 2025 FDD Document
(e) On-Site Remedial Assistance. Upon the reasonable request of Franchisee or as
Franchisor deems appropriate, Franchisor will, during the Term, subject to the availability of personnel, provide Franchisee with additional trained representatives who will provide on-site remedial training to Franchisee.
Source: Item 23 — RECEIPTS (FDD pages 45–180)
What This Means (2025 FDD)
According to Bumper Man's 2025 Franchise Disclosure Document, Bumper Man will provide on-site remedial assistance to a franchisee during the term of the franchise agreement. This assistance is in the form of additional trained representatives who will provide on-site remedial training.
This service is provided upon the reasonable request of the franchisee or as Bumper Man deems appropriate. However, the provision of this assistance is subject to the availability of Bumper Man's personnel.
For a prospective franchisee, this means that if they are struggling with some aspect of the business, they can request additional training at their location. Bumper Man also reserves the right to provide this assistance even if the franchisee does not request it, if Bumper Man believes it is necessary. However, franchisees should be aware that this assistance is not guaranteed, as it depends on whether Bumper Man has enough personnel available.