Is Bumper Man's provision of on-site remedial assistance guaranteed during the term?
Bumper_Man Franchise · 2025 FDDAnswer from 2025 FDD Document
Upon the reasonable request of Franchisee or as
Franchisor deems appropriate, Franchisor will, during the Term, subject to the availability of personnel, provide Franchisee with additional trained representatives who will provide on-site remedial training to Franchisee.
Source: Item 23 — RECEIPTS (FDD pages 45–180)
What This Means (2025 FDD)
According to Bumper Man's 2025 Franchise Disclosure Document, on-site remedial assistance is not guaranteed. During the term of the franchise agreement, Bumper Man will provide additional trained representatives to provide on-site remedial training to the franchisee upon reasonable request or if Bumper Man deems it appropriate. However, this is subject to the availability of personnel.
This means that while Bumper Man intends to offer support, they are not obligated to do so if they do not have the staff available. This could be a potential risk for franchisees who may need extra help but cannot rely on guaranteed on-site support from Bumper Man.
Franchisees should consider this when evaluating the level of support they can expect from Bumper Man and factor in the possibility of needing to find alternative sources of training or assistance if Bumper Man's personnel are not available.