Where are the Bumper Man invoice processing procedures described?
Bumper_Man Franchise · 2025 FDDAnswer from 2025 FDD Document
As described in our invoice processing procedures set forth in the Manual, you will send us copies of all customer invoices for bumper repair services you perform for Bumper Man customers. We will bill the customers directly and collect amounts owed according to the invoices you provide. We are not obligated to independently verify your invoices for accuracy or completeness. The invoice submission software requires you to verify that each invoice you submit is true and accurate. We will bill the Bumper Man customers you service directly and collect amounts due as specified in each invoice. If the Bumper Man customer does not pay invoiced amounts when due, we may, at our sole option, attempt to collect such past due amounts, but you are ultimately responsible for ensuring your customers pay invoiced amounts for the services you provide.
We will disburse amounts collected for bumper repair services that you provide during the previous month on the 1st and 16th day of each month based upon the invoices you submit to us, less the Continuing Service Fee and any other amounts due to us under the Franchise Agreement. (Franchise Agreement – Section 4(e)).
If a Bumper Man customer does not meet our standards for creditworthiness, we may decline to process invoices for such customer. You will cooperate with us in collecting past-due amounts and facilitate bringing the Bumper Man customer's account current so that you may resume performing bumper repair services for such Bumper Man customer.
You must: (a) use any proprietary software programs, system documentation manuals and other proprietary materials that we require in connection with the operation of the Bumper Business; and (b) purchase new or upgraded software programs, system documentation manuals and other proprietary materials at then-current prices whenever we adopt new or upgraded programs, manuals and materials system-wide. You must enter into all software license agreements, "terms of use" agreements and software maintenance agreements, in the form and manner prescribed by our approved vendors, and pay all fees imposed under the agreements, as set forth in the Manual. (Franchise Agreement – Section 7). Neither we nor any third party is obligated to provide ongoing maintenance repairs upgrades or updates to any computer hardware, software, or related equipment. Costs of any optional or mandatory upgrades or maintenance that you may incur is unpredictable and determined by independent third-party vendors and will vary according to the computer system you choose to use.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–27)
What This Means (2025 FDD)
According to the 2025 Bumper Man FDD, the invoice processing procedures are detailed in the Manual. As stated in Item 11, franchisees must send copies of all customer invoices for bumper repair services to Bumper Man. Bumper Man will then bill the customers directly and collect the amounts owed based on the invoices provided by the franchisee. The FDD also mentions that the invoice submission software requires franchisees to verify the accuracy of each invoice they submit.
Bumper Man disburses the collected amounts for bumper repair services provided by the franchisee during the previous month on the 1st and 16th of each month. These disbursements are based on the invoices submitted, less the Continuing Service Fee and any other amounts due to Bumper Man under the Franchise Agreement. The Franchise Agreement Section 4(e) also contains information regarding invoice processing.
Furthermore, Bumper Man may decline to process invoices for customers who do not meet their standards for creditworthiness. In such cases, the franchisee is expected to cooperate in collecting past-due amounts and facilitate bringing the customer's account current. The franchisee must also use proprietary software programs and system documentation manuals as required by Bumper Man and purchase any new or upgraded software programs and manuals as they are adopted system-wide. The franchisee is also required to comply with data security and consumer privacy policies as set forth in the Manual.