What happens if there is a dispute relating to the contents of the Bumper Man Manual?

According to the 2025 Bumper Man Franchise Disclosure Document, in the event of a disagreement regarding the contents of the Bumper Man manual, the master copy maintained by Bumper Man at its principal office or on the Intranet, as designated by Bumper Man, will take precedence.

This means that if a franchisee has a question or concern about the standards, procedures, or other information contained in their copy of the manual, the version held by Bumper Man is considered the definitive source. Franchisees must adhere to the standards and procedures outlined in the manual as updated by Bumper Man.

This clause protects Bumper Man by ensuring that all franchisees operate according to the most current and accurate guidelines, reducing the risk of inconsistencies or outdated practices within the franchise system. It is fairly standard practice in franchising for the franchisor to maintain control over the operating manual and its updates.