What happens if the Bumper Man franchisee's copy of the Manual is lost?
Bumper_Man Franchise · 2025 FDDAnswer from 2025 FDD Document
r-approved advertising cooperative, Franchisee will be required to execute Franchisor's then-current standard advertising cooperative agreement. Franchisor may terminate any advertising cooperative pursuant to the terms of the applicable cooperative advertising agreement. Franchisor may require advertising cooperatives to be formed, changed, dissolved or merged.
9. OPERATIONAL STANDARDS.
(a) Manual. Franchisee will comply with the Standards as set forth in the Manual in the operation of the Bumper Business and as may from time to time otherwise be prescribed in writing. Franchisor has provided to Franchisee one copy of the Manual "on loan" for the Term. Franchisor may make the Manual and related Standards available to Franchisee via the Intranet or otherwise in electronic format (e.g. tablet, smartphone or other mobile device). Franchisor may periodically update and amend the Manual and will notify Franchisee in writing of any such updates or amendments, which will thereupon become a part of the Manual. Franchisee must comply with all written updates and amendments to the Manual. In the event of a dispute relating to the contents of the Manual, the master copy that Franchisor maintains at its principal office or on the Intranet, as designated by Franchisor, will prevail. If Franchisee's copy of the Manual is lost, destroyed or significantly damaged, Franchisee will obtain a replacement copy at the thenapplicable charge to reimburse the cost of a replacement Manua
Source: Item 23 — RECEIPTS (FDD pages 45–180)
What This Means (2025 FDD)
According to Bumper Man's 2025 Franchise Disclosure Document, the franchisee is provided one copy of the Manual "on loan" for the term of the agreement. Bumper Man may make the Manual available to the franchisee via the Intranet or in electronic format. Bumper Man may periodically update and amend the Manual and will notify the franchisee in writing of any changes, which will then become part of the Manual. The franchisee must comply with all written updates and amendments to the Manual. In the event of a dispute relating to the contents of the Manual, the master copy that Bumper Man maintains at its principal office or on the Intranet will prevail.
If the franchisee's copy of the Manual is lost, destroyed, or significantly damaged, the franchisee will obtain a replacement copy at the then-applicable charge to reimburse the cost of a replacement Manual. As of the effective date of the Franchise Disclosure Document, the cost is $500. The franchisee will use the digital version of the Manual in its current form available on the Intranet as instructed.
The franchisee will treat the Manual as confidential and maintain the information in the Manual as Confidential Information. The franchisee will return all hard copies of the Manual to Bumper Man immediately on expiration or termination of the Franchise Agreement.