What is the Bumper Man franchisee's obligation regarding the master copy of the Manual?

According to the 2025 Bumper Man Franchise Disclosure Document, in the event of a dispute relating to the contents of the Manual, the master copy that Bumper Man maintains at its principal office or on the Intranet, as designated by Bumper Man, will prevail. This means that the official, up-to-date version of the manual is the one kept by the franchisor, and it serves as the final authority in case of any discrepancies or uncertainties.

This clause protects Bumper Man by ensuring that all franchisees adhere to the most current standards and procedures. It also places the responsibility on Bumper Man to keep the master copy accurate and accessible. The franchisee must follow the master copy of the manual in case of a dispute.

For a prospective franchisee, this highlights the importance of regularly accessing and reviewing the Manual on the Intranet or as otherwise directed by Bumper Man to stay informed of any changes. It also underscores that any printed or downloaded versions of the Manual could become outdated, and the franchisee should always refer to the master copy to resolve any operational questions or concerns.