Must a Bumper Man franchisee use proprietary software programs required by Bumper Man?
Bumper_Man Franchise · 2025 FDDAnswer from 2025 FDD Document
ch Bumper Man customer.
You must: (a) use any proprietary software programs, system documentation manuals and other proprietary materials that we require in connection with the operation of the Bumper Business; and (b) purchase new or upgraded software programs, system documentation manuals and other proprietary materials at then-current prices whenever we adopt new or upgraded programs, manuals and materials system-wide. You must enter into all software license agreements, "terms of use" agreements and software maintenance agreements, in the form and manner prescribed by our approved vendors, and pay all fees imposed under the agreements, as set forth in the Manual. (Franchise Agreement – Section 7). Neither we nor any third party is obligated to provide ongoing maintenance repairs upgrades or updates to any computer hardware, software, or related equipment. Costs of any optional or mandatory upgrades or maintenance that you may incur is unpredictable and determined by independent third-party vendors and will vary according to the computer system you choose to use.
Confidential Manual.
After you sign your Franchise Agreement and pay the initial franchise fee, we will give you access to our Manual. The Manual may be in electronic format. A copy of the Manual Table of Contents is attached to this disclosure document as Exhibit D. We consider the contents of the Manual to be proprietary and confidential and you are bound by the restrictive covenants regarding our confidential information set forth in the Franchise Agreement with respect to use of the Manual. The Manual for development and operation of the Bumper Business contains 69 pages. (Franchise Agreement – Section 9(a)).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–27)
What This Means (2025 FDD)
According to the 2025 Bumper Man Franchise Disclosure Document, franchisees must use any proprietary software programs, system documentation manuals, and other proprietary materials that Bumper Man requires to operate their business. Franchisees must also purchase new or upgraded software programs, system documentation manuals, and other proprietary materials at then-current prices whenever Bumper Man adopts new or upgraded programs, manuals, and materials system-wide. Franchisees must enter into all software license agreements, "terms of use" agreements, and software maintenance agreements, in the form and manner prescribed by Bumper Man's approved vendors, and pay all fees imposed under the agreements, as set forth in the Manual.
Bumper Man loans franchisees an iPad Mini or tablet pre-loaded with Bumper Man software to input customer invoice and billing information and to transmit billing information. Franchisees must also acquire, install, and maintain any anti-virus and anti-spyware software that Bumper Man requires and comply with any data security and consumer privacy policies that Bumper Man prescribes from time to time, as set forth in the Manual.
Neither Bumper Man nor any third party is obligated to provide ongoing maintenance repairs, upgrades, or updates to any computer hardware, software, or related equipment. The costs of any optional or mandatory upgrades or maintenance that a franchisee may incur are unpredictable and determined by independent third-party vendors and will vary according to the computer system the franchisee chooses to use. This means that franchisees should budget for potential software and hardware costs and upgrades throughout the term of their franchise agreement.