Where in the Bumper Man FDD can I find information about the Technology System?
Bumper_Man Franchise · 2025 FDDAnswer from 2025 FDD Document
(xx) "Operating Assets" means Brand Property, all other equipment (including without limitation tools, signs, Technology System, and other products and materials required for the operation of the Bumper Business, as periodically specified by Franchisor in the Manual or otherwise in writing.
(ppp) "Technology System" means and includes, without limitation, (i) computer system, software (including Proprietary Software), data, telephone, voice messaging, retrieval and transmission system; (ii) Customer relationship management systems; (iii) printers and other peripheral devices; (iv) archival back-up systems; and (v) Internet access mode (e.g. form of telecommunications connection) and speed.
7. TECHNOLOGY SYSTEM.
(a) Technology System. Franchisee will, upon Franchisor's request, purchase, use, and maintain the Technology System prescribed by Franchisor for the Bumper Business. Franchisor may periodically modify Standards for the Technology System, and, if so, Franchisee will acquire, at its cost (if any), such modified Technology System and the computer hardware and software comprising part of the Technology System within 60 days from the date of Notice from Franchisor. Franchisor may, at its sole option, charge Franchisee for any computer usage costs that Franchisor incurs as a result of Franchisee's use of the Technology System, including but not limited to a systems fee for modifications of and enhancements made to Proprietary Software that Franchisor licenses to Franchisee and other maintenance and support services that Franchisor or its Affiliates furnish to Franchisee related to the Technology System. Franchisee will have sole and complete responsibility for the acquisition, operation, maintenance, and upgrading of the Technology System, provided Franchisor will loan the tablet equipped with the Manual and invoicing software system to Franchisee in accordance with the loan terms set forth in the Manual.
| DIRECTIVE # | TITLE | No. Of Pages |
|---|---|---|
| 31Rc | iPad & FileMaker Software Instructions | 1 |
Source: Item 23 — RECEIPTS (FDD pages 45–180)
What This Means (2025 FDD)
According to the 2025 Bumper Man FDD, information regarding the Technology System can be found in multiple locations, primarily within the definitions section and under the technology system obligations. The Technology System is defined broadly to include computer systems, software, customer relationship management systems, printers, backup systems, and internet access.
Specifically, section 7(a) outlines the franchisee's obligations to purchase, use, and maintain the Technology System as prescribed by Bumper Man. Bumper Man retains the right to modify the Technology System, and franchisees are responsible for acquiring any updated systems at their own cost within 60 days of notification. Bumper Man may also charge franchisees for computer usage costs related to the Technology System, including fees for modifications, enhancements to proprietary software, and other support services. However, Bumper Man will loan the franchisee a tablet equipped with the manual and invoicing software.
Additionally, the FDD mentions 'iPad & FileMaker Software Instructions' under the directive titles, suggesting that specific instructions related to the software are provided. Understanding the Technology System is crucial for prospective franchisees, as it dictates how they will manage their operations, customer interactions, and potentially incur additional costs for updates and support.