Where in the Bumper Man FDD can I find information about Bumper Man's operational standards?
Bumper_Man Franchise · 2025 FDDAnswer from 2025 FDD Document
e is required to participate in a Franchisor-approved advertising cooperative, Franchisee will be required to execute Franchisor's then-current standard advertising cooperative agreement. Franchisor may terminate any advertising cooperative pursuant to the terms of the applicable cooperative advertising agreement. Franchisor may require advertising cooperatives to be formed, changed, dissolved or merged.
9. OPERATIONAL STANDARDS.
(a) Manual. Franchisee will comply with the Standards as set forth in the Manual in the operation of the Bumper Business and as may from time to time otherwise be prescribed in writing. Franchisor has provided to Franchisee one copy of the Manual "on loan" for the Term. Franchisor may make the Manual and related Standards available to Franchisee via the Intranet or otherwise in electronic format (e.g. tablet, smartphone or other mobile device). Franchisor may periodically update and amend the Manual and will notify Franchisee in writing of any such updates or amendments, which will thereupon become a part of the Manual. Franchisee must comply with all written updates and amendments to the Manual. In the event of a dispute relating to the contents of the Manual, the master copy that Franchisor maintains at its principal office or on the Intranet, as designated by Franchisor, will prevail. If Franchisee's copy of the Manual is lost, destroyed or significantly damaged, Franchisee will obtain a replacement copy at the thenapplicable charge to reimburse the cost of a replacement Manual (as of the Effective Date, $500). Franchisee will use the digital version of the Manual in its current form available to Franchisee on the Intranet as instructed. Franchisee will treat the Manual as confidential and maintain the information in the Manual as Confidential Information. Franchisee will return all hard copies of the Manual to Franchisor
immediately on expiration or termination of this Agreement.
(b) Compliance with Applicable Law; Operating Permits. Franchisee will at all times operate the Bumper Business in full compliance with Applicable Law. Franchisee must notify Franchisor in writing immediately upon the commencement of any legal action, suit, or proceeding, any administrative action, or the issuance of an order of any court, agency, or other governmental instrumentality, which may adversely affect the operation of the Bumper Business or Franchisee's financial condition; or the delivery of any notice of violation or alleged violation including arrest of Franchisee (if Franchisee is an individual) or Franchisee's Operating Principal (if Franchisee is an Entity) of any Applicable Law, including those relating to health or safety. Franchisee will refrain from any business or advertising practice which may be injurious to Franchisor's business, to the business of other Bumper Man businesses, or to the goodwill associated with the Marks, provided, however, that nothing in this Section 9(b) or elsewhere in this Agreement restricts or is intended to restrict Franchisee's communications with any state or federal law regulator or enforcement authority about potential violations of law. Franchisee will be solely responsible for procuring and continuously maintaining thereafter all approvals, permits, and/or licenses required for the operation of the Business.
(c) Credit Card and Other Methods of Payment.
Source: Item 23 — RECEIPTS (FDD pages 45–180)
What This Means (2025 FDD)
According to the 2025 Bumper Man FDD, operational standards are detailed in multiple sections. Section 6(a) highlights the importance of maintaining uniformity among all Bumper Man businesses and complying with the established standards. Section 9(a) specifies that franchisees must adhere to the standards outlined in the Bumper Man Manual, which the franchisor may update periodically. Franchisees are notified in writing of any changes, which then become part of the manual.
The Bumper Man Manual is provided to the franchisee on loan for the term of the agreement. The franchisor may provide the manual in electronic format and will notify the franchisee of any updates or amendments in writing. If a franchisee's copy of the manual is lost, destroyed, or significantly damaged, a replacement copy is available at the cost of $500 as of the effective date. Upon termination of the agreement, all hard copies of the manual must be returned to Bumper Man.
Section 6(b) states that franchisees must maintain the appearance, mechanics, sign, equipment, and overall condition of the approved Bumper Man business vehicle in excellent repair and clean condition, complying with all standards. Section 6(c) allows Bumper Man to require franchisees to engage in upgrading, renovation, repairs, and maintenance of the Bumper Man vehicle and tools according to the current standards. These requirements ensure continued public acceptance and patronage of Bumper Man businesses and prevent deterioration or obsolescence.