Does the Bumper Man definition of 'Customer' include individual consumers requesting services for a single vehicle?

According to the 2025 Bumper Man Franchise Disclosure Document, the definition of "Customer" specifically excludes individual consumers requesting services for a single vehicle. The FDD defines a "Customer" as any business customer to whom the franchisee provides services and products. These business customers include major dealerships, wholesale auto dealerships, automotive auctions, car/truck rental facilities, non-dealership automobile and truck lots, automotive reconditioning centers, managed transportation providers, distributors, logistics providers, and final-mile distribution providers.

This distinction is important for prospective Bumper Man franchisees because it clarifies the target market for their services. The franchise is geared towards serving commercial clients rather than individual retail customers. This focus may influence the franchisee's marketing strategies, operational procedures, and overall business model.

By focusing on business customers, Bumper Man franchisees may benefit from more predictable and recurring revenue streams compared to relying on individual consumers. However, it also means that franchisees must develop and maintain relationships with these commercial clients, which may require a different set of skills and resources than targeting individual customers. Franchisees should consider this business model and their own capabilities when evaluating the Bumper Man franchise opportunity.