Is credit card information considered Customer Data for a Bumper Man franchise?
Bumper_Man Franchise · 2025 FDDAnswer from 2025 FDD Document
data and statements; training and operational methodology content (including without limitation financial controls) and management programs; and any other information or data regarding our business that would reasonably be considered our proprietary or confidential information. "Customer Data" means any information from, about, or relating to customers of the Bumper Business that identifies, or can be used to identify, contact, locate or be traced back to the specific customer to whom such information pertains, or from which identification or contact information of a customer can be derived. Customer Data includes any personally identifiable information, such as a customer's name, address, phone number, fax number, email address, passport number, financial profile, credit card information or any other information by which one is reasonably able to personally identify one or more customers.
Source: Item 14 — PATENTS, COPYRIGHTS AND PROPRIETARY INFORMATION (FDD pages 31–32)
What This Means (2025 FDD)
According to Bumper Man's 2025 Franchise Disclosure Document, credit card information is considered Customer Data. The FDD defines Customer Data as any information from, about, or relating to customers of the Bumper Business that identifies, or can be used to identify, contact, locate or be traced back to the specific customer. This includes any personally identifiable information.
Specifically, the FDD states that Customer Data includes personally identifiable information such as a customer's name, address, phone number, fax number, email address, passport number, financial profile, and credit card information. This means that as a Bumper Man franchisee, you must treat credit card information with the same level of confidentiality and care as other sensitive customer data.
Bumper Man emphasizes the importance of maintaining the confidentiality of all Confidential Information, including Customer Data. Franchisees and their personnel must not disclose or use this information for the benefit of anyone else during and after the term of the Franchise Agreement. This obligation extends even after the Franchise Agreement terminates, expires, or is transferred. Franchisees may only disclose Confidential Information to personnel who need it to operate the Bumper Business, and those personnel must be bound by a confidentiality agreement with similar covenants and obligations.