Who bills the customers directly for Bumper Man services?
Bumper_Man Franchise · 2025 FDDAnswer from 2025 FDD Document
As described in our invoice processing procedures set forth in the Manual, you will send us copies of all customer invoices for bumper repair services you perform for Bumper Man customers. We will bill the customers directly and collect amounts owed according to the invoices you provide. We are not obligated to independently verify your invoices for accuracy or completeness. The invoice submission software requires you to verify that each invoice you submit is true and accurate. We will bill the Bumper Man customers you service directly and collect amounts due as specified in each invoice. If the Bumper Man customer does not pay invoiced amounts when due, we may, at our sole option, attempt to collect such past due amounts, but you are ultimately responsible for ensuring your customers pay invoiced amounts for the services you provide.
We will disburse amounts collected for bumper repair services that you provide during the previous month on the 1st and 16th day of each month based upon the invoices you submit to us, less the Continuing Service Fee and any other amounts due to us under the Franchise Agreement. (Franchise Agreement – Section 4(e)).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–27)
What This Means (2025 FDD)
According to the 2025 Bumper Man Franchise Disclosure Document, Bumper Man bills customers directly for the bumper repair services that franchisees perform. The franchisee is required to submit copies of all customer invoices to Bumper Man, who then handles the billing and collection of payments.
While Bumper Man manages the direct billing process, the franchisee is ultimately responsible for ensuring that customers pay for the services rendered. If a customer fails to pay, Bumper Man may attempt to collect the past due amount, but the onus is on the franchisee to ensure payment. This arrangement means that franchisees need to maintain good relationships with their customers and potentially follow up on overdue invoices, even though they don't directly handle the initial billing.
Bumper Man disburses payments to franchisees for the services they provided in the previous month. These payments are made on the 1st and 16th of each month, based on the invoices submitted by the franchisee. From these payments, Bumper Man deducts the Continuing Service Fee and any other amounts owed to them under the Franchise Agreement. This system ensures that Bumper Man retains control over revenue collection and can consistently apply its fees, while franchisees receive regular payments for their services.