Under what conditions might Bombs Away charge a fee for support after the Bombs Away business opens?
Bombs_Away Franchise · 2024 FDDAnswer from 2024 FDD Document
ating problems you encounter.* If you request, we will provide advice to you (by telephone or electronic communication) regarding improving and developing your business, and resolving operating problems you encounter, to the extent we deem reasonable. If we provide in-person support in response to your request, we may charge a fee (currently $600 per day) plus any out-of-pocket
expenses (such as travel, lodging, and meals for our employees providing
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 18–23)
What This Means (2024 FDD)
According to Bombs Away's 2024 Franchise Disclosure Document, Bombs Away may charge franchisees for support after the business opens under specific circumstances. While Bombs Away will provide advice via telephone or electronic communication regarding business improvement and problem-solving to a reasonable extent, in-person support is treated differently.
Specifically, if a Bombs Away franchisee requests in-person support, Bombs Away may charge a fee for providing that support. The FDD states that the current fee for in-person support is $600 per day.
In addition to the daily fee, the franchisee is also responsible for covering any out-of-pocket expenses incurred by Bombs Away employees while providing on-site support. These expenses include costs like travel, lodging, and meals. This means that a Bombs Away franchisee needs to factor in these potential support costs when budgeting and planning for their business operations.