Under what circumstances might Bombs Away Franchising charge the franchisee for an evaluation?

According to the 2024 Bombs Away Franchise Disclosure Document, Bombs Away Franchising has the right to conduct evaluations of a franchisee's business operations. Generally, these evaluations are part of Bombs Away's oversight and quality control procedures. However, in specific situations, the franchisee may be responsible for covering the costs associated with these evaluations.

Bombs Away Franchising may charge the franchisee for the evaluation if the evaluation is conducted due to specific negative events. These events include a governmental report, a customer complaint, negative customer feedback, or if the franchisee is in default or non-compliance with any System Standard. This includes situations where a franchisee fails a previous evaluation and Bombs Away Franchising is following up to ensure corrective actions are taken.

If any of these situations occur, Bombs Away Franchising can charge the franchisee for all out-of-pocket expenses incurred during the evaluation, in addition to their then-current evaluation fee. This means that a Bombs Away franchisee could face additional costs if their business faces scrutiny from external sources or if they fail to adhere to Bombs Away's standards and requirements.