If a Bombs Away franchisee requests in-person support, will they be charged a fee?
Bombs_Away Franchise · 2024 FDDAnswer from 2024 FDD Document
ating problems you encounter.* If you request, we will provide advice to you (by telephone or electronic communication) regarding improving and developing your business, and resolving operating problems you encounter, to the extent we deem reasonable. If we provide in-person support in response to your request, we may charge a fee (currently $600 per day) plus any out-of-pocket
expenses (such as travel, lodging, and meals for our employees providing
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 18–23)
What This Means (2024 FDD)
According to the 2024 Bombs Away Franchise Disclosure Document, franchisees may be charged a fee for in-person support. While Bombs Away will provide advice via telephone or electronic communication for improving the business and resolving operational issues, in-person support is subject to a fee.
Specifically, Bombs Away may charge $600 per day for providing in-person support, in addition to covering out-of-pocket expenses. These expenses include travel, lodging, and meals for Bombs Away employees who provide on-site support.
This means that if a Bombs Away franchisee requires on-site assistance from the franchisor, they should anticipate these costs in addition to the standard franchise fees and ongoing expenses. Franchisees should carefully consider the circumstances under which they might need in-person support and factor in these potential costs when evaluating the financial viability of the franchise.