From whom must Bombs Away franchisees purchase CRM Management administrative services?
Bombs_Away Franchise · 2024 FDDAnswer from 2024 FDD Document
- D. CRM Management. You must use our CRM Management administrative services. You will purchase the CRM Management administrative services from our approved supplier.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 15–17)
What This Means (2024 FDD)
According to Bombs Away's 2024 Franchise Disclosure Document, franchisees must purchase CRM Management administrative services from Bombs Away's approved supplier. While the FDD specifies that franchisees must use Bombs Away's CRM Management administrative services, it does not name the specific approved supplier.
This means that a prospective Bombs Away franchisee does not have the ability to choose their own CRM Management provider and is obligated to use the supplier approved by Bombs Away. This ensures consistency across the franchise system but may limit a franchisee's ability to find a potentially more cost-effective or better-suited CRM solution.
It is important to note that Bombs Away retains the right to modify the list of approved suppliers. A prospective franchisee should inquire about the current approved supplier for CRM Management, the terms of the service agreement, and whether there are any alternative approved suppliers. Understanding the costs and service levels associated with the required CRM Management is crucial for assessing the overall financial viability of the franchise.