From whom must Bombs Away franchisees purchase the CRM Management administrative services?
Bombs_Away Franchise · 2024 FDDAnswer from 2024 FDD Document
- D. CRM Management. You must use our CRM Management administrative services. You will purchase the CRM Management administrative services from our approved supplier.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 15–17)
What This Means (2024 FDD)
According to Bombs Away's 2024 Franchise Disclosure Document, franchisees must use the franchisor's CRM Management administrative services. Specifically, franchisees will purchase these CRM Management administrative services from Bombs Away's approved supplier.
This requirement means that franchisees do not have the freedom to choose their own CRM provider and must use the supplier designated by Bombs Away. While the FDD does not name the approved supplier, it does state that Bombs Away retains the right to modify the approved suppliers list.
It is important to note that Bombs Away states they do not currently derive revenue from required purchases and leases by franchisees. However, this is subject to change, as Bombs Away reserves the right to be the sole supplier of a good or service in the future. Prospective franchisees should inquire about the identity of the approved CRM Management administrative services supplier and the costs associated with these services.