What are some examples of what a Bombs Away Franchising business evaluation may include?
Bombs_Away Franchise · 2024 FDDAnswer from 2024 FDD Document
- 11.2 Business Evaluation. Bombs Away Franchising may accompany Franchisee or its personnel on any services performed for a customer to conduct an evaluation.
If the Location will be open to the public or used for meeting customers or potential customers, Bombs Away Franchising may enter the premises of the Business from time to time during normal business hours and conduct an evaluation.
Franchisee shall cooperate with Bombs Away Franchising's evaluators.
The evaluation may include, but is not limited to, observing operations, conducting a physical inventory, evaluating physical conditions, monitoring sales activity, speaking with employees and customers, and removing samples of products, supplies and materials.
Bombs Away Franchising may videotape and/or take photographs of the evaluation.
Bombs Away Franchising may set a minimum score requirement for evaluations, and Franchisee's failure to meet or exceed the minimum score will be a default under this Agreement.
Without limiting Bombs Away Franchising's other rights under this Agreement, Franchisee will, as soon as reasonably practical, correct any deficiencies noted during an evaluation.
If Bombs Away Franchising conducts an evaluation because of a governmental report, customer complaint or other customer feedback, or a default or non-compliance with any System Standard by Franchisee (including following up a previous failed evaluation), then Bombs Away Franchising may charge all out-ofpocket expenses plus its then-current evaluation fee to Franchisee.
Source: Item 22 — CONTRACTS (FDD pages 35–36)
What This Means (2024 FDD)
According to Bombs Away's 2024 Franchise Disclosure Document, business evaluations may involve several aspects of the franchise's operations. Bombs Away Franchising has the right to evaluate a franchisee's business by accompanying the franchisee or their personnel during services performed for a customer. If the location is open to the public, Bombs Away may enter the premises during normal business hours to conduct an evaluation. Franchisees are required to cooperate with Bombs Away's evaluators during these assessments.
The evaluation itself may include observing operations to ensure they align with Bombs Away's standards, conducting a physical inventory to verify stock and supplies, evaluating the physical condition of the premises to maintain brand image, and monitoring sales activity to assess performance. Evaluators might also speak with employees and customers to gather insights and feedback, and they may remove samples of products, supplies, and materials for further inspection or testing. Bombs Away Franchising also reserves the right to videotape and/or take photographs during the evaluation process.
Bombs Away may set a minimum score requirement for these evaluations, and failure to meet or exceed this score can result in a default under the Franchise Agreement. Franchisees are expected to promptly correct any deficiencies identified during an evaluation. If an evaluation is triggered by a governmental report, customer complaint, or a franchisee's non-compliance with System Standards, Bombs Away may charge the franchisee for all out-of-pocket expenses, plus an evaluation fee. This highlights the importance of maintaining compliance and addressing issues proactively to avoid additional costs and potential penalties.