Can Bombs Away change the required goods and services that franchisees must offer?

According to Bombs Away's 2024 Franchise Disclosure Document, Bombs Away has the authority to prescribe the products and services that franchisees must offer. Specifically, franchisees are required to offer all, and only, those products and services that Bombs Away specifies in the Manual or in writing. Bombs Away also requires that all products are provided and services performed in a high-quality manner that meets or exceeds customer expectations and System Standards. Franchisees must also implement any guarantees, warranties, or similar commitments regarding products and/or services that Bombs Away may require.

This means that Bombs Away franchisees must stay up-to-date with any changes to the brand's required offerings. Bombs Away can modify the products and services franchisees must offer, so it is important to review updates to the Manual or any written communications from Bombs Away. While franchisees must adhere to the products and services mandated by Bombs Away, they retain the sole discretion to determine the prices charged for those offerings.

This level of control is typical in franchising, allowing Bombs Away to maintain consistency and quality across all locations. However, it also means franchisees have limited autonomy over their offerings and must adapt to changes implemented by Bombs Away. Prospective franchisees should consider how comfortable they are with these requirements and the potential impact on their business.