What is the 'System' referring to in the context of Big Apple Bagels franchises?

According to the 2025 Big Apple Bagels Franchise Disclosure Document, the 'System' refers to the required formats, systems, methods of distribution, standards and procedures, and trade dress that Big Apple Bagels franchisees must adhere to. These elements may be improved, further developed, or otherwise modified by Big Apple Bagels from time to time. This system is integral to maintaining uniformity and quality across all Big Apple Bagels stores.

For a prospective franchisee, this means they must operate their Big Apple Bagels store in accordance with the standards and procedures set by the franchisor. This includes everything from store layout and design (trade dress) to methods of distributing products and services. The franchisor has the right to change these standards, so franchisees must stay updated with any modifications.

Adhering to the 'System' is crucial for franchisees as it ensures consistency in brand experience for customers. This consistency helps protect the goodwill associated with the Big Apple Bagels trademarks and service marks. However, franchisees should also recognize that the franchisor's ability to modify the 'System' means they must be prepared to adapt their business practices as required, which could involve additional costs or operational adjustments.