Is Satellite Store training required for Big Apple Bagels franchisees?
Big_Apple_Bagels Franchise · 2025 FDDAnswer from 2025 FDD Document
a. Training. Franchisor shall furnish to Franchisee and one additional person designated by Franchisee an initial training program in all phases of the operations of a BAGELS Store, including unit operations, bookkeeping, inventory management, and local Store marketing. Franchisee shall complete the training program to the satisfaction of Franchisor. Such training program shall be for a minimum of ten (10) days at a designated Store location, at Franchisor's corporate location and/or held virtually via a telecommunication platform (e.g. Zoom), and at Franchisee's Store near the time of the Store opening. For a Satellite Store,
Franchisor reserves the right to require that Franchisee attend Satellite Store training. If not required, Franchisee may, at his option, participate in Satellite Store training. The total time provided for Satellite Store training shall be for a minimum of three (3) days, since the Franchisee taking this training may be an existing franchisee opening the Satellite Store as an additional location.
Source: Item 22 — CONTRACTS (FDD pages 86–87)
What This Means (2025 FDD)
According to Big Apple Bagels' 2025 Franchise Disclosure Document, whether Satellite Store training is required depends on the franchisee's circumstances. While initial training is mandatory for all franchisees, Big Apple Bagels reserves the right to decide if a franchisee needs to attend Satellite Store training. However, if it is not required, the franchisee has the option to participate in the training.
The Satellite Store training program is a minimum of three days. This shorter duration acknowledges that franchisees taking this training may already be existing franchisees who are opening a Satellite Store as an additional location. This suggests that experienced franchisees may not need the full initial training again, focusing instead on the specifics of operating a Satellite Store.
For prospective franchisees, it's important to clarify with Big Apple Bagels whether Satellite Store training will be mandatory in their specific situation. Understanding the content of this training, whether it's required or optional, will help franchisees prepare for the launch and operation of their Big Apple Bagels Satellite Store.