What rights does Big Apple Bagels have to inspect a store during business hours?
Big_Apple_Bagels Franchise · 2025 FDDAnswer from 2025 FDD Document
- b. Right to Inspect the Store. To determine whether Franchisee is complying with this Agreement, Franchisor or its designee shall have the right at any time during business hours, and without prior notice to Franchisee, to: (a) inspect the BAGELS Store; (b) photograph the BAGELS Store and observe and videotape the BAGELS Store's operation for consecutive or intermittent periods Franchisor deems necessary; (c) remove samples of any products and supplies; and (d) interview the BAGELS Store's personnel and customers. Franchisee agrees to cooperate with Franchisor or its designee fully. If Franchisor or its designee exercises any of these rights, Franchisor or its designee will not interfere unreasonably with the BAGELS Store's operation.
Source: Item 22 — CONTRACTS (FDD pages 86–87)
What This Means (2025 FDD)
According to Big Apple Bagels' 2025 Franchise Disclosure Document, Big Apple Bagels, or its designee, has the right to inspect a store at any time during business hours without prior notice to the franchisee. This inspection can include several actions to ensure compliance with the franchise agreement.
Specifically, Big Apple Bagels can inspect the premises, photograph the store, observe and videotape the store's operations for consecutive or intermittent periods, remove samples of products and supplies, and interview store personnel and customers. However, Big Apple Bagels states that these activities will be conducted in a way that does not unreasonably interfere with the store's operation.
This right allows Big Apple Bagels to monitor adherence to brand standards, operational procedures, and the quality of products and services. For a prospective franchisee, this means being prepared for unannounced visits and cooperating fully with any inspections or audits conducted by Big Apple Bagels. Maintaining consistent standards and compliance is essential to avoid any potential issues during these inspections.